Service Information and Repair Manuals

Motor Vehicle Service and Repair Information Sharing Scheme

The Motor Vehicle Service and Repair Information Sharing Scheme (Scheme), commenced on 1 July 2022, and provides that service and repair information is accessible and affordable to Australian repairers and Registered Training Organisations (RTOs)

General Scheme information

Under the mandatory Scheme, all Australian motor vehicle repairers and RTOs have fair access to the information needed to service and repair vehicles or provide training. The Scheme only applies in relation to vehicles manufactured on or after 1 January 2002. Under the Scheme, there are restrictions which apply to requests for access to safety and security information about a vehicle as set out below. All other Scheme information is general and can be accessed by repairers and RTOs registered with the Australian Automotive Service and Repair Authority (AASRA) via a subscription to this website.

Safety and security information

On this website you may notice that service and repair information related to safety and security will only be available to repairers and RTOs that meet specified access criteria in the Scheme rules. This is applicable to service and repair manuals containing safety information about Electric Vehicles (EVs), Hybrid Electric Vehicles (HEVs), Battery Electric Vehicles (BEVs) and Fuel Cell Electric Vehicles (FCEVs); and security information related to a vehicle's security system.

In compliance with the Scheme, repairers and RTO employees who request access to safety and security information must meet legal requirements in order to be supplied with that information. For requests relating to safety information, a requestor must be able to demonstrate competency in servicing and repairing EVs, HEVs, BEVs and FCEVs (e.g. completion of RTO/TAFE course 'AURETH001 Depower and Reinitialise Battery Electric Vehicles' or equivalent training from another automotive brand). For requests relating to security information, a requestor must provide a police check confirming that they have not been convicted of any fraud, theft or motor vehicle related offences.

Toyota has partnered with AASRA to support any requests for safety and security information by repairers and RTO employees. AASRA is not fully operational yet and as an interim measure until 31 July 2022, repairers and RTO employees who previously subscribed to this website can contact srm@toyotamanual.com.au to access Scheme information including safety and security information.

Find RTOs approved to deliver AURETH001 Depower and Reinitialise Battery Electric Vehicles.

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